Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: February 4, 2026

Welcome to School Orbit, a product of ClickMaker IT Solutions LLP. ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our School Orbit ERP platform, mobile applications, and related services.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, organization name, and login credentials when you register for an account.
  • Student Data: Student names, enrollment details, academic records, attendance information, and parent/guardian contact details as entered by authorized school administrators.
  • Staff Information: Employee names, contact details, employment records, and attendance data as entered by school administrators.
  • Financial Information: Fee payment records, transaction history, and billing information for subscription services.
  • Usage Data: Information about how you interact with our platform, including log data, device information, and analytics.

2. How We Use Your Information

We use the collected information for:

  • Providing, maintaining, and improving our ERP services
  • Processing transactions and sending related information
  • Sending technical notices, updates, and security alerts
  • Responding to your comments, questions, and support requests
  • Analyzing usage patterns to improve user experience
  • Protecting against fraudulent, unauthorized, or illegal activity
  • Complying with legal obligations and regulatory requirements

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share your information.
  • Service Providers: With trusted third-party vendors who assist in operating our platform, subject to confidentiality agreements.
  • Legal Requirements: When required by law, court order, or government regulation.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to users.

4. Data Security

We implement industry-standard security measures to protect your data:

  • SSL/TLS encryption for all data transmission
  • Encrypted storage for sensitive information
  • Regular security audits and vulnerability assessments
  • Role-based access controls within the platform
  • Secure cloud infrastructure with regular backups
  • Two-factor authentication options for user accounts

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your login credentials.

5. Your Rights

You have the right to:

  • Access: Request access to personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Portability: Request a copy of your data in a structured, machine-readable format.
  • Objection: Object to processing of your personal data in certain circumstances.
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon account termination, we retain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce agreements. Schools may request data export before account closure.

7. Children's Privacy

School Orbit processes student data on behalf of educational institutions. Schools are responsible for obtaining appropriate parental consent for students under 13 years of age, in compliance with COPPA and applicable laws. We do not knowingly collect personal information directly from children without parental consent.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

ClickMaker IT Solutions LLP

SCO 339-340, 2nd Floor, Seat No 57,
Sector 35B, Chandigarh-160022, India

Email: info@schoolorbit.in

Phone: +91 75270 00669