Shipping & Delivery Policy

Information regarding the delivery of our digital services.

Last updated: February 13, 2026

School Orbit is a SaaS (Software as a Service) platform. As such, we do not ship any physical products. All our services are delivered digitally through the internet. This policy outlines how our services are delivered to you.

100% Digital

No physical shipping

Instant Access

Immediate activation

Email Delivery

Credentials via email

1. Method of Delivery

All services purchased from School Orbit are delivered electronically. Upon successful payment and registration:

  • You will receive an automated email confirmation with your login credentials and invoice.
  • Your school's account will be instantly activated and accessible via our web portal.
  • No physical CD, DVD, or manual will be shipped to your address.

2. Delivery Timelines

Our system is automated to ensure immediate delivery of services.

  • Account Activation: Immediate upon payment confirmation.
  • Onboarding Support: Our team will contact you within 24 hours (on business days) to assist with initial setup and data migration.
  • Custom Features: If you have requested custom development, delivery timelines will be communicated separately via a project agreement.

3. Proof of Delivery

For the purpose of disputes or chargebacks, the following shall be considered proof of delivery:

  • The welcome email sent to your registered email address containing login details.
  • Logs showing successful login activity on your account.

4. Issues with Delivery

If you do not receive the welcome email or cannot access your account after payment, please check your spam/junk folder. If the issue persists:

We will resolve access issues within 24 hours of receiving your complaint.

Contact Us

If you have any questions about our delivery policy:

ClickMaker IT Solutions LLP

SCO 339-340, 2nd Floor, Seat No 57,
Sector 35B, Chandigarh-160022, India

Email: support@schoolorbit.in